LEGAL
Privacy Policy
Imagine IP respects your privacy. This policy explains what personal information we collect, how we use and protect it, and the choices you have — in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Last updated: 8 July 2026
01 Who we are
This website is operated by Imagine IP Pty Ltd (ACN 696 664 927) ("Imagine IP", "we", "us", "our"), based in Melbourne, Australia. We provide intellectual-property education and training to individuals and organisations.
We are committed to protecting the privacy of everyone who visits our website, enrols in our courses, or engages our services. This policy applies to all personal information we collect through our website, our course platform, and our dealings with you.
02 Information we collect
The personal information we collect depends on how you interact with us. It may include:
-
Identity & contact details — your name, email address, phone number, employer or organisation, and job title.
-
Account & enrolment information — the courses you enrol in, your progress, quiz responses, and completion records.
-
Payment information — when you purchase a course or engage our services. Card payments are processed by our payment providers; we do not store full card numbers on our systems.
-
Enquiry information — details you provide when you request a quote, contact us, or complete a survey (including, for organisation clients, information about your IP or confidentiality policies).
-
Technical information — your IP address, browser type, device information, and how you use our website (see Cookies & analytics).
We do not intentionally collect sensitive information (such as health, racial or political information). Please don't send us sensitive information unless we specifically request it and you consent to provide it.
03 How we collect it
We collect personal information:
-
Directly from you — when you create an account, enrol in a course, request a quote, subscribe to updates, complete a survey, or contact us.
-
Automatically — through cookies and analytics as you use our website.
-
From third parties — such as our website host and course platform, or an organisation that enrols you in training on its behalf.
04 How we use it
We use personal information to:
-
Provide our courses and services, including enrolment, delivery, quizzes, feedback, certificates and CPD records;
-
Process payments and prepare quotes and agreements;
-
Develop custom or bespoke training content where you have engaged us to do so;
-
Respond to your enquiries and provide support;
-
Send you administrative messages and, where you've opted in, updates about our content and offerings;
-
Improve our website, content and services; and
-
Meet our legal and regulatory obligations.
Where you have consented to receive marketing communications, you can opt out at any time using the unsubscribe link or by contacting us.
05 When we disclose it
We do not sell your personal information. We may disclose it to:
-
Service providers who help us operate — our website host, course platform, payment processors, email and analytics providers (see below);
-
Your organisation, where it has enrolled you in training or engaged us on your behalf (for example, completion records);
-
Professional advisers such as our lawyers or accountants, where reasonably necessary; and
-
Authorities, where required or authorised by law.
06 Third-party services
Our website and services rely on trusted third-party platforms, each with its own privacy policy:
-
Wix — website hosting, course delivery (Wix Online Programs), member accounts and forms;
-
Payment providers — to process course payments securely;
-
Email & automation tools — to send certificates, feedback and updates;
-
LinkedIn & YouTube — where we publish free educational content; interacting with those platforms is governed by their own privacy policies.
We encourage you to review the privacy policies of these providers to understand how they handle your information.
07 Cookies & analytics
Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use it. Some cookies are essential; others help us measure and improve performance.
You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do.
08 Overseas disclosure
Some of our service providers store or process data outside Australia. This means your personal information may be handled overseas (for example, where our website host or payment provider operates data centres in other countries).
Where we disclose information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
09 Storage & security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These include using reputable platforms, access controls, and secure payment processing.
We retain personal information only for as long as necessary to provide our services and meet our legal obligations, after which we take reasonable steps to destroy or de-identify it.
10 Access & correction
You have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We may need to verify your identity before acting on your request, and will respond within a reasonable time.
11 Data breaches
If a data breach occurs that is likely to result in serious harm to any individual whose personal information is involved, we will respond in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth) — including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
12 Changes to this policy
We may update this policy from time to time to reflect changes in our practices, services or legal obligations. The current version will always be available on this page, with the "last updated" date shown at the top. We encourage you to review it periodically.
13 Contact & complaints
If you have a question about this policy, wish to access or correct your information, or would like to make a privacy complaint, please contact us. We take complaints seriously and will respond as quickly as we can.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.